Our Customer App and Portal connected with social channels like WhatsApp and Viber have been in production use with ramp-up customers for a year now. We have just released some additional features and are now making it available to all existing and new customers by the end of this week, Aug 20'2022.
Digital Order Execution to Augment your Sales Representatives
Through the customer app, you can engage with your customers for them to be able to place order, statement of account and end to end visibility on order status. Choose your objective, and use it to augment your physical visit strategy. Speak to our Customer Success and Sales teams and formulate a strategy that serves your own goals
Gamified Customers Engagement with Rewards
Engage with your customers like never before through your digital channel & run dynamic reward programs to keep the engagement high. In our zero-code style, you can use ready-to-use integration which comes with a global eVoucher catalog. This means you don't worry about gift delivery and return nightmares but simply let your customers redeem their points through Amazon or Flipkart or many other country specific e-vouchers redemption partners. This ensures that your customers have a top notch experience for any loyalty program you wish to run.
Run Surveys, Collect Feedback and Many Other Workflows with Customers
The all powerful Campaign Form feature now rolls out to the Customer facing interface as well. This can be one another strong lever to engage with your customers. Currently available for submissions with no edit possibility on submissions. Run the workflows of your choice with customers.
Available as WhatsApp/Viber BOT, Full App Experience and a Portal Too
Let users choose the interface. There are retailers and influencers, who prefer to use it via social channels like WhatsApp/Viber so you don’t have to take the pain of getting another app installed and driving retailer’s engagement there. There are dealers who would rather use an App & there are other bigger distributors, who would like to use a portal. You can adopt the way you like based on your business strategy. Social Channel will keep giving your customers valuable nudges to get into action again and keep the engagement high.
Bulk Pack Pricing
Customer App and WhatsApp BOT are available on bulk pack licensing, basis suitable even for customers running in several thousands. Talk to your BeatRoute point of contact today.