BeatRoute eB2B Customer App Just Got Better!

Modified on Wed, 07 Jun 2023 at 12:19 PM

The updates and capabilities mentioned below are available Now on PWA Customer App.

Scheme application on Customer Interface

All the schemes can now be applied even in the case of self-service orders placed directly by customers. For customers who just want visibility on the scheme without application, we have a configuration to allow just the visibility of the scheme without scheme application in the BeatRoute system. Spin & Win, Loyalty schemes continue to operate the same way as before.

Balance confirmation against Statement of Account

For brands sharing a statement of account with their customers, we have enabled a balance confirmation nudge which will let customers confirm their account balance periodically. This feature brings more transparency to the brand-customer relationship and brings legal safeguards to the brand in case of any disputes. This functionality can be accessed as a part of the Cuesbot module.

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