Our Customer App and Portal connected with social channels like WhatsApp and Viber have been in production use with ramp-up customers for a year now. We have just released some additional features and are now available it to all existing and new customers by today, Oct 4'2022.
Statement of Accounts
Detailed pages of Dispatch, Credit & Debit note, Payment Status & Available credit have been added to give complete visibility of Statement of account to customers through an entire self serve mode
Order History & Details
Changes to give more clarity to customer on order status, SKU Count & Potential margin against each order done in the past. For a particular order’s detail, changes have been made in Rewards point, Available points & potential margin.
Dispatch History & Details
UI Changes have been made to show dispatch status, payment pending status, SKU count and a search both via order id & external id for dispatch history. On dispatch details against a particular dispatch, there is change in payment information UI with download invoice option along with information on Reward points, Current points & potential margin.