Customer App PWA (Progressive Web App) Order, Invoice, Payment and Rewards

Modified on Fri, 29 Mar 2024 at 05:10 PM

Q1: Can I replicate a previous order on the Customer App PWA (Progressive Web App)?

A: Yes, you can copy a previous order from the "My Order" and "Order View" pages.

 

Q2: Is it possible to search for an order using the order ID and external ID in PWA (Progressive Web App)?

A: Certainly, you can search for orders using both the order ID and external ID.

 

Q3: Can I search for dispatches by invoice ID and external invoice ID on PWA (Progressive Web App)?

A: Yes, you can search for dispatches using both the invoice and external invoice ID.

 

Q4: Is it feasible to download invoices from PWA (Progressive Web App)?

A: Absolutely, you can view and download invoices from the Order Invoice page.

 

Q5: Can I check the payment status of each invoice on PWA (Progressive Web App)?

A: Yes, the payment status for each invoice can be viewed on the Order Invoice page.

 

Q6: Can I filter paid invoices on PWA (Progressive Web App)?

A: No, but you can filter by Cancelled, Confirmed, and Delivered.

 

Q7: Is it possible to disable the payment status on the invoice page?

A: Yes, you can disable the payment status from the admin login.

 

Q8: Can I mark an order as delivered on the PWA (Progressive Web App)?

A: Yes, you can confirm the delivery for each invoice page by clicking on "Confirm Order if you have collected."

 

Q9: Can I view the payment history of each invoice on PWA (Progressive Web App)?

A: Certainly, the payment history can be viewed on the Invoice Detail page.

 

Q10: Is it possible to view and confirm outstanding amounts on PWA (Progressive Web App)?

A: Yes, you can view this information in the Statement of Account and confirm.

 

Q11: Can I download the Statement of Account from the PWA (Progressive Web App)?

A: Yes, you can download it in PDF format.

 

Q12: Where can I view pending payments, outstanding payments, and available credit?

A: You can find this information on the Statement of Account page.

 

Q13: Can I view the reward history?

A: Yes, you can view the reward history by clicking on "History" on the Rewards page.

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