BeatRoute Loyalty Program, Wheel, Spin and Win

Modified on Fri, 29 Mar 2024 at 05:10 PM

Q1: How many sections can be created in a wheel?

A: The maximum number of sections that can be created is eight.

 

Q2: How many no-reward sections can be created in a wheel?

A: Out of the maximum of eight sections, we can define a maximum of seven sections without any reward.

 

Q3: Can we choose different SKUs in scheme conditions apart from the wheel section?

A: Yes, it is possible to choose different SKUs in scheme conditions apart from the wheel section.

 

Q4: Can we select sub-brand and category products in a wheel section?

A: Yes, it is possible to select sub-brand and category products in the wheel section.

 

Q5: Can we define the number of spins with a maximum cap?

A: Yes, we can define the number of spins with a maximum cap.

 

Q6: Is this available on the Sales Team App?

A: No, currently this feature is not available on the Sales Team App but is available on PWA (Progressive Web App).

 

Q7: Can we win spins on dispatch?

A: Yes, it is possible to win spins on dispatch in the case of partially dispatched orders or if there is a delay between order and dispatch.

 

Q8: Can we win spins in the case of an order?

A: Yes, it is possible to win spins in the case of orders, but only if the order is not completely dispatched.

 

Q9: How many items can be defined for loyalty points?

A: We can define a maximum of ten items for loyalty points.

 

Q10: What is the expiry time of Spin to Earn?

A: The Spin to Earn feature is valid for 24 hours, and it will lapse if no spin is made within this time.

 

Q11: How many SKUs can be a part of a wheel section?

A: We can select a maximum of 100 SKUs for a wheel section.

 

Q12: How many brands and categories can be a part of a wheel section?

A: We can select a maximum of 10 brands and 10 categories for a wheel section.

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