BeatRoute Loyalty Program, Wheel, Spin and Win

Modified on Fri, 29 Mar 2024 at 05:10 PM

Q1: How many sections can be created in a wheel?

A: The maximum number of sections that can be created is eight.

 

Q2: How many no-reward sections can be created in a wheel?

A: Out of the maximum of eight sections, we can define a maximum of seven sections without any reward.

 

Q3: Can we choose different SKUs in scheme conditions apart from the wheel section?

A: Yes, it is possible to choose different SKUs in scheme conditions apart from the wheel section.

 

Q4: Can we select sub-brand and category products in a wheel section?

A: Yes, it is possible to select sub-brand and category products in the wheel section.

 

Q5: Can we define the number of spins with a maximum cap?

A: Yes, we can define the number of spins with a maximum cap.

 

Q6: Is this available on the Sales Team App?

A: No, currently this feature is not available on the Sales Team App but is available on PWA (Progressive Web App).

 

Q7: Can we win spins on dispatch?

A: Yes, it is possible to win spins on dispatch in the case of partially dispatched orders or if there is a delay between order and dispatch.

 

Q8: Can we win spins in the case of an order?

A: Yes, it is possible to win spins in the case of orders, but only if the order is not completely dispatched.

 

Q9: How many items can be defined for loyalty points?

A: We can define a maximum of ten items for loyalty points.

 

Q10: What is the expiry time of Spin to Earn?

A: The Spin to Earn feature is valid for 24 hours, and it will lapse if no spin is made within this time.

 

Q11: How many SKUs can be a part of a wheel section?

A: We can select a maximum of 100 SKUs for a wheel section.

 

Q12: How many brands and categories can be a part of a wheel section?

A: We can select a maximum of 10 brands and 10 categories for a wheel section.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article